Privacy Policy

Last Updated: 04/01/2025

At Seven Labs, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services and website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, payment information.
Account Information: Username, password, account activity, service usage data.
Technical Information: IP address, browser type, operating system, access times, and referring URLs.
Cookies and Tracking: Cookies and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our hosting services
To process payments and send billing notices
To respond to support requests and inquiries
To monitor and improve our services
To detect and prevent fraud, abuse, or security issues
To send service updates, promotions, and important notices (you can opt-out of marketing emails)

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

Trusted third-party service providers who assist in delivering our services (e.g., payment processors, email platforms)
Legal authorities if required by law, regulation, or legal process
Affiliates or successors in case of a business merger or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track your activity on our site and store certain information. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information as long as your account is active or as needed to provide our services and comply with legal obligations.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing of your data
Withdraw consent (where applicable)

To exercise your rights, please contact us at support@seven-labs.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our services indicates your acceptance of the updated policy.